How do I get help while using the tool?

  • 13 January 2023
  • 0 replies
  • 76 views

We get it, sometimes you get stuck and there is no one around to ask. Luckily, Debricked is here to help. You can access our help center by clicking the Help button at the right bottom of the screen.

There, you will find plenty of resources to guide you:

  • Interactive tutorials explaining vulnerabilities and assisting you in setting up integrations and license-related automations

  • Access to our Knowledge Base enabling you to find answers to your questions through the search bar

  • Our Instant live chat, open weekdays from 9:00 to 17:00 CET, connecting you with our Debricked experts ready to answer any of your questions

In case you want to get in contact with our support team through a different channel, you can also e-mail directly to support@debricked.com. You can expect a reply from us within 1 business day.

 

Can’t access the Help widget?

In order to have access to our live chat, or the Help widget in the tool, we require you to accept the Support and Functional cookies. 
These cookies are necessary for certain support functionalities, as well as onboarding tools, service notices, etc. You can read more about the cookies we use in our Privacy Policy.


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