[solved] Downtime in the Debricked service 9Mar

  • 9 March 2023
  • 6 replies
  • 266 views

Userlevel 4

We are currently experiencing some downtime in the Debricked service. Our team has acknowledged the issue and is actively working on a solution.

Please refer to this post for stay informed throughout the resolution process. Really sorry for the interruption. 

 


6 replies

Userlevel 4

We’re really sorry to be holding you up today! Please know our engineering and operations teams are working hard to get everything up and running. We will keep you updated!

Userlevel 4

The Debricked service is continuing to have trouble - we're still working on a fix. We are extremely sorry for this outage.

 

Userlevel 4

Still working on getting things back up. The team is working as fast as they can to get us going again. Will post an update as soon as we have more!

Userlevel 4

There are no changes to report as of yet. We're still all hands on deck and continuing to dig in on our side. We'll continue to share updates. Thanks for bearing with us.

 

Userlevel 4

There's no additional information to share just yet. Our engineers have identified the issue with our 3rd party services and are working closely with them to resolve the issue.

Userlevel 4

Debricked is back up! We’re very sorry for this continued outage experience today.

We will be working alongside our third party vendors to fully understand the underlying causes of the outage and to put measures in place to prevent similar problems from happening again. 

 

You can read the incident report here.

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